March 17, 2009 archive

I remember the good old days….

When the triage guys @ EMC actually listened to the person calling in the problem and directed the call appropriately. (Just had one I specifically asked for PSE and they routed me to software for some unknown reason, now, three hours later, it’s been re-routed to PSE) When the support specialist working a call would …

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Recoverpoint vs. Conventional Replication

Ok – I see the surface benefits of a third party replication appliance, such as Recoverpoint. I even sat through a long discussion on it. I’m still totally on the fence but there are a few questions I need satisfactorally answered before I can recommend this to my customer. I want to ask my readers, …

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