Category Archive: CustomerService

Apr 23

Good Cloud, Bad Cloud, a Titanic story…

This weeks abject failure of Amazon.com’s EC2 hosting environment has caused quite the stir.  There are those who say that this proves that this incident “Proves Cloud Failure Recovery is a Myth” and others who say that we should just give it a chance. Facts are facts.  Amazon screwed the pooch big-time last week.  Their …

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Jun 22

Enterprise vs….not

I have a cousin. Very well-to-do man, owns a company that does something with storing and providing stock data to other users. I don’t pretent do know the details of the business, but what I do know is that it’s storage and bandwidth intensive. He’s building his infrastructure on a home-grown storage solution – Tyan …

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Nov 19

Dell’s false promises –

Yes – I can say it.  Dell lied to me. I have a problem with my new notebook.  Recently (read: less than 90 days ago) I bought a new Dell D620.  When I was forcibly ejected from my last company I found myself without a notebook computer.  So I logged in and bought one.  Given that my new …

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