Ranting and raving about storage and technology.

Category: EMC Failures

Mar 17

I remember the good old days….

By Jesse in Downtime, EMC Failures, Gripe, LackOfCustomerService, SRDF, Support-Calls

When the triage guys @ EMC actually listened to the person calling in the problem and directed the call appropriately. (Just had one I specifically asked for PSE and they routed me to software for some unknown reason, now, three hours later, it’s been re-routed to PSE) When the support specialist working a call would …

2 comments

Jun 22

Enterprise vs….not

By Jesse in CustomerService, Downtime, EMC Failures, Symmetrix, Technical Support

I have a cousin. Very well-to-do man, owns a company that does something with storing and providing stock data to other users. I don’t pretent do know the details of the business, but what I do know is that it’s storage and bandwidth intensive. He’s building his infrastructure on a home-grown storage solution – Tyan …

Yes, Including that one.

I am usually (but not currently) a consultant for EMC, but the opinions expressed here are entirely my own.

I'm vendor agnostic. I don't get into religious arguments about what is best for other people. That's a stupid argument. Different technologies work better for different people, and who am I to judge.

This is my blog, and reflects my personal opinions and observations. Content published here is not read or approved in advance by My employer, and (probably) does not reflect the views and opinions of anyone who isn't me.

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Actually it's free. Email and I'll be happy to include your storage or technology blog in my links.

Category: EMC Failures

I remember the good old days….

Enterprise vs….not

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