Category: General

Troubleshooting? Try actually figuring out the problem instead of guessing.

I’ve seen this time and time again both with people I work with and support personel. Figure out the damned problem, don’t throw rocks at it hoping you’ll get a hit.  When I was in tech-school my instructor called this “shotgun troubleshooting” and siad it’s a sure sign of an inept technical support person. When …

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About the system:

Ok, I know the question is coming, so here it is:  This system is running on a Dell PowerEdge 2650 with 2x 2ghz processors and 2GB of RAM.  Running VMWare with 4 virtual machines, only one of which has anything to do with the site. The VM in question is RedHat, the blog site software is …

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Hello storage world!

My first post – I always thought that when I finally broke down and started ranting and raving about something that it would be about politics, or the travel industry, or even my devestating disappointment in the lack of quality network television.  No – I decide to write about work. First a little about me.  …

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