Ranting and raving about storage and technology.

Category: Support-Calls

Mar 17

I remember the good old days….

By Jesse in Downtime, EMC Failures, Gripe, LackOfCustomerService, SRDF, Support-Calls

When the triage guys @ EMC actually listened to the person calling in the problem and directed the call appropriately. (Just had one I specifically asked for PSE and they routed me to software for some unknown reason, now, three hours later, it’s been re-routed to PSE) When the support specialist working a call would …

2 comments

Apr 12

SRDF woes….

By Jesse in Bug, General, Replication, Support-Calls

Ok, for about 4 months I’ve had an SRDF problem that has been kicking my ass.Â SRDF over Ethernet presents a host of new problems, unique to Ethernet.Â First, and mostly – the RE adapters want to see *ALL* of the remote adapters in the RDF group.Â That means if you have four RDF/Ethernet (RE) …

2 comments

Yes, Including that one.

I am usually (but not currently) a consultant for EMC, but the opinions expressed here are entirely my own.

I'm vendor agnostic. I don't get into religious arguments about what is best for other people. That's a stupid argument. Different technologies work better for different people, and who am I to judge.

This is my blog, and reflects my personal opinions and observations. Content published here is not read or approved in advance by My employer, and (probably) does not reflect the views and opinions of anyone who isn't me.

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Actually it's free. Email and I'll be happy to include your storage or technology blog in my links.

Category: Support-Calls

I remember the good old days….

SRDF woes….

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