Category Archive: Support-Calls

Mar 17

I remember the good old days….

When the triage guys @ EMC actually listened to the person calling in the problem and directed the call appropriately. (Just had one I specifically asked for PSE and they routed me to software for some unknown reason, now, three hours later, it’s been re-routed to PSE) When the support specialist working a call would …

Continue reading »

Apr 12

SRDF woes….

Ok, for about 4 months I’ve had an SRDF problem that has been kicking my ass.  SRDF over Ethernet presents a host of new problems, unique to Ethernet.  First, and mostly – the RE adapters want to see *ALL* of the remote adapters in the RDF group.  That means if you have four RDF/Ethernet (RE) …

Continue reading »